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Computer help, please!!! [May. 17th, 2009|11:10 pm]
tasabian
Yikes! Anyone know how to ditch the WinPC antivirus pop-ups?

They're scaring me. I think I caught them at Kryptonsite :(
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Comments:
[User Picture]From: gyri
2009-05-18 04:33 am (UTC)
If you have a PC, (which you probably do), go to the Microsoft site:

http://www.microsoft.com/protect/computer/viruses/default.mspx

They offer free anti-virus and anti-worm programs.
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[User Picture]From: tasabian
2009-05-18 05:32 pm (UTC)
Thanks, hon! Unfortunately, the pop-ups won't let me run any of those programs. I'm in a catch-22 - I have to download the spyware to run the program to get rid of the spyware.

I've called in a pro for Wednesday & am backing up all my files.
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[User Picture]From: gyri
2009-05-18 06:02 pm (UTC)
I wonder if you've been infected with the Conficker worm...supposedly that is what it will do, prevent you from downloading stuff that can remove it.

Try this: http://onecare.live.com/site/en-us/default.htm

Also from the MS site, they recommend you use this if you cannot download malware programs.

Good luck!
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[User Picture]From: tasabian
2009-05-18 06:13 pm (UTC)
Thanks, I'll give it a try!
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[User Picture]From: danceswithgary
2009-05-18 04:54 am (UTC)
Good luck. I wish I could offer help but considering my laptop is now dead due to one of those things....
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[User Picture]From: tasabian
2009-05-18 05:33 pm (UTC)
It's scary stuff, isn't it? This is my first time & I want to reach into the monitor and punch the spyware.
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[User Picture]From: talitha78
2009-05-18 01:55 pm (UTC)
Have you tried Malwarebytes?

http://www.malwarebytes.org/mbam.php
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[User Picture]From: tasabian
2009-05-18 05:35 pm (UTC)
Thanks, hon. I tried but can't run the program - I assume the spyware is blocking it. I haven't clicked on any of the pop-ups, so it's a stalemate situation right now.

I'll definitely use Malware for pre-emptive strikes in the future. For now, I've called a techie for help.
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[User Picture]From: talitha78
2009-05-18 11:30 pm (UTC)
Man, that sucks. I hope everything gets fixed.
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